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E-ticket :- E-ticket refers to a Railway reservation booked on this website, for the consummation of which the customer prints out an Electronic Reservation Slip which, along with one of the authorized personal identification, constitutes the authority to travel, in lieu of the regular ticket on standard Stationery.
Tatkal Ticket :- A ticket booked against Tatkal Quota against extra payment of premium charges as per extant Railway rules. An individual user can book a maximum of six tickets in a calendar month. In case of tickets booked through internet, No concession is permitted except senior citizen. General enquiries available: a. Current Status of reserved tickets c. Time Table d. Train Fare e. Trains available between a given pair of stations Online cancellation facility for E-tickets, up to the charting time for that train.
E-tickets cannot be cancelled at counters Auto-Up gradation is available to the next higher class on optional basis. As per Railway Rules. Except senior citizen's concession. Tickets to cluster stations Stations not on the route of the train. Reservation on prebought tickets, i. Reservation on tickets with Break Journey.
Issue of duplicate tickets for lost, mutilated or torn tickets. Source cluster tickets Tickets from a station not lying on the route of train. Bulk Booking for families and groups. Personal Collection of tickets by customers from any designated centers. Weekdays - All the days of the week other than Sunday. Ticket Booking Supply By Us: We agree to provide online ticket booking facilities to registered users who agree to the terms and condition set forth in this document.
Service hours are liable to be changed without prior notice. In case a passenger faces any problem in cancelling an E-Ticket online, He should apply for cancellation by sending the E-ticket details through email to etickets irctc. IRCTC will process such cases with the Railways for grant of the due refund on behalf of the customer. The time taken and amount of refund granted in such cases is dependent on the merit of each case and is to be decided by the Railways and IRCTC will not be responsible for delays at the Railway end in any such case.
Amount of Refund whenever received from the Railways shall be credited to the customer's account immediately. E-Tickets The provision for specifying ID proof at the time of booking an e-ticket has been dispensed with. Tatkal Tickets Tatkal E-tickets can be booked one day in advance excluding the date of journey from the train originating station.
Maximum four passengers per PNR can be booked on Tatkal e-ticket. Tatkal charges per passenger are in addition to normal ticket. Partial cancellation of Tatkal e-tickets is allowed. Complaints Procedure: You can reach us at care irctc. Your Obligations General Obligations: You shall access our web site only for lawful purposes and you shall be responsible for complying with all applicable laws, statutes and regulations in connection with the use of our web site. Liability Limitation of Liability: We shall not be liable to you save as expressly provided for in these terms and conditions and shall have no other obligations, duties or liabilities whatsoever in contract, tort or otherwise arising out of the use of the service or connection to the web site.
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