If you hang up, the call taker operator will call you back. When you call from a cell phone, the call taker operator will usually know your approximate location. If you see an emergency while driving, pull over as soon as you safely can and call Tell the call taker operator of any distance markers, other road signs or civic numbers in the immediate area. According to the Pueblo County Sheriffs Office, it's not uncommon for emergency operators to respond to the first text message they receive asking for the person to call if it's at all possible.
Including the fact that you can't make a voice call in your first message could eliminate extra messages between you and the operator, saving valuable time. If you're in an area where Text-to isn't available, you'll receive a bounce-back message letting you know that you need to call Depending on the situation, if you have time, send a message to and to a backup emergency contact in case Text-to isn't available.
Your contact may be able to reach authorities for you. If you have more questions, the FCC is a great resource for more information about Text-to, or you can try searching for your city or county's name with "text to " in the query Ex.
Be respectful, keep it civil and stay on topic. We delete comments that violate our policy , which we encourage you to read. But even in areas where call centers accept text-to, existing voice-based service is still the most reliable and preferred method of contact. If you use a wireless phone or other type of mobile device, make sure to do the following in an emergency:.
If you attempt to send a text to where the service is not yet available, FCC rules require all wireless carriers and other text messaging providers to send an automatic "bounce-back" message that will advise you to contact emergency services by another means, such as making a voice call or using telecommunications relay service.
Bounce-back messages are intended to minimize your risk of mistakenly believing that a text to has been transmitted to an emergency call center when it has not. Photos and video cannot be received at this time.
Voice calls are still the preferred method for contacting At this time, is only available in English. About South Sound Board of Directors. Executive Staff. Public Safety Communications Center. Community Relations. Human Resources. Technical Services.
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