You'll want to do this for both devices. Once complete, click continue. Before you complete the swap, it is important to note that this cannot be undone. Be sure that both of your devices are off before you complete the process. Click Swap Devices to automatically swap your phones. Click Yes to confirm both devices are off and you are ready to swap them. Once your switch is complete, follow the on-screen set-up assistant on each phone to complete activation and set-up.
You'll then want to dial to make a free test call to confirm voice activation and launch your internet browser to confirm data connection. If your tests are not successful, click the Chat with us button at the bottom right corner of this page to contact one of our representatives.
Accessibility Resource Center Skip to main content. Personal Business. Shop Shop Shop Close. Shop all. Shop all deals. Black Friday. Free phones. My offers. Fios Home Internet. Bring your own device. Certified pre-owned. Featured smartphones. Other phones. Trade in your device. Shop all accessories. Phone accessories. Most phone numbers can be ported, though there may be limits based on your service area, the device, and line ownership.
You can check online to see if your number is eligible. Switching phones on Verizon is incredibly easy. As long as you are the account manager, you can do everything from your My Verizon dashboard. Verizon has the highest rated customer service among all wireless carriers.
Whether your swapping phones, numbers, or porting existing numbers to a new line, the Verizon customer support team can help you over the internet or in-store. Visit the Buyback Boss Blog to learn more phone tips, tricks, and a whole lot more. Get started here with this breakdown of the differences between Consumer Cellular and Verizon. For everything, you need to know about cellular providers, smartphones, and technology, head on over to our blog now!
Yes, if the device you want to switch to is no longer active on the account, you can switch to it. Note: You won't be able to switch a device if it is active on a different account, if there's still a balance due on it or if fraudulent activity is associated with its Device ID.
There's no charge for switching between 2 devices on the same account, but if your existing data plan is not compatible with the type of phone you're trying to activate, you might have to change your plan. Why wouldn't my plan be compatible? You will need to back up your contacts and media before swapping phones to avoid losing your content.
If your existing data plan doesn't match the new phone type you're trying to activate, you might have to purchase additional data for it or change plans. Examples include switching from a 4G phone to a 5G phone or from a basic to a smartphone.
You may only need to update your device protection if 1 line has device protection and the other does not, or if both protection plans are incompatible. If you already have a device protection plan on that line, you can choose to either keep what you have or select another. Accessibility Resource Center Skip to main content. Personal Business. Shop Shop Shop Close.
Shop all. Shop all deals. Black Friday. Free phones. My offers. Fios Home Internet. Bring your own device. Certified pre-owned. Featured smartphones. Other phones. Trade in your device. Shop all accessories. Phone accessories. Tablet accessories. Watch accessories. Shop all plans. Once the process is complete, you can now test to determine if the transfer was successful. Make a test call using the phone that you transferred the number to and check on the receiving phone to see if it is, in fact, the transferred number that made the call.
Nicky is a business writer with nearly two decades of hands-on and publishing experience. Women on Writing. She also studied business in college. The first is to call the Verizon Wireless support number.
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